Privacy Policy - Man Van Removals

At Man Van Removals, we are committed to safeguarding the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Identification Information: Name, address, email address, phone number, and other similar information.
Business Information: Company name, position, and business contact details.
Transactional Information: Details of the services you have requested and availed.
Technical Data: IP address, browser type, and access times.

How We Use Your Information

Your information is used in the following ways:

Service Delivery: To arrange and provide the moving services you have requested.
Communication: To contact you with updates, notifications, and important information regarding our services.
Improvement: To enhance our services based on your feedback and usage patterns.
Marketing: With your consent, to send you promotional materials and offers.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

Your Rights

You have the right to:

Access: Request copies of your personal data.
Rectification: Request correction of any information you believe is inaccurate.
Erasure: Request the deletion of your personal data under certain conditions.
Restrict Processing: Request the restriction of processing your personal data.
Data Portability: Request transferring your data to another organization.
Objection: Object to the processing of your data under certain conditions.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and understand the effectiveness of our marketing campaigns. You can control the use of cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through our official channels.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data.
Performance of a Contract: Processing is necessary for the performance of a contract with you.
Legal Obligations: We are legally required to process your data to comply with applicable laws.
Legitimate Interests: Processing is necessary for our legitimate business interests, provided that your rights do not override these interests.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Any strategic decisions about our services are made with human oversight to ensure fairness and accuracy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you use.

Security Breach Procedures

In the event of a data breach, we have established procedures to promptly notify affected individuals and relevant authorities in accordance with applicable laws. We will take all necessary steps to mitigate any potential harm.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect until further notice.